seems there is a new communication channel called Discord and we have a few questions :
1. How, when,… is this replacing the forum ? Is the forum being deactivated, and when ?
2. Discord seems rather a RT platform rather than a real forum and it comes with a penalty (it’s a SPA after all) : for instance we can’t link to answers or topics anymore; except the person is logged on… that makes it harder to index and also curate Q&A articles from that source.
3. Might it be possible to add bots/plugins to this platform which could assist our daily PP help desk work ? As said, we’re investing in a number of tools (PP-Search, Explorer & Library) to make users & moderators life a little more easy.